YOUR SUPPORT TEAM

Support

A fast-reacting support team is critical to the success of any application or online business.
DEVICES

Device & Browser Support

New mobile devices and browsers are coming on-line continuously and we strive to ensure compatibility with all new devices.

  • Windows devices inhouse
  • Apple devices inhouse
  • Range of iOS, Android and Windows Phone devices in-house
  • Less common devices tested using BrowserStack

MONITORING

Automated Monitoring

To ensure any problems are immediately identified, all our systems are continuously monitored.

  • 24/7 monitoring of all applications, servers and databases
  • 24/7 monitoring of uptime from 8 worldwide locations
  • SSL cert. expiry monitoring
  • Domain expiry monitoring
  • Nightly backups as standard

CONTACT US

Accessing Support

We provide phone and email support with direct access to the development team.

  • Phone and email support
  • Direct access to the development team for support
  • Out of hours (SLA) support queries generally handled
  • Weekend or nighttime support available for upgrades

ENHANCEMENTS

New Developments

We recognise that most systems are continually being improved and our consultants are available to advise in this process.

  • Direct access to technology consultants
  • Direct access to UX and SEO consultants
  • Experience in a wide range of market sectors


Bringing ideas to life. The difference to your digital products

We aim to provide leading digital solutions that bring value to our clients for complex and challenging projects.

Consultation to Completion

Fully project managed from first consultation until project completion