Enterprise solutions for business.
Managed Services

 

Inventise provide a range of managed services able to cater for the vast majority of an organisation's IT needs. As part of our managed services agreement, our support staff proactively monitor your company's applications, including databases, on a 24x7x365 basis. If any deficiencies are found, then these will either automatically corrected, or our support team will contact your staff in order to discuss the best resolution.

We are also able to support software applications which have been created in house or by other companies and would be happy to discuss possible arrangements for this on request.

 

Standard Managed Service Package


Services we're able to provide as part of our standard managed services package include:

  • Server management for Windows 2008, 2003, 2000, NT4, Linux and AIX.
     
  • Database monitoring and management for Oracle, SQL Server and mySQL databases.
     
  • Monitoring of daily data backups either with on site tapes/disk and/or offsite using Inventise iSafe.

Premium Managed Services Package


Services we're able to provide as part of our premium managed services package include:

  • Workstation support for Windows 7, Vista, XP, 2000 and 98.
     
  • On-site printer support for scanners, laser and ink jet printers.
     
  • Application support for Microsoft Office, Inventise Encompass, HealthOne and a range of other common and industry-specific applications.  

Other Managed Services


Services which we're able to provide by special arrangement:

  • Installation and configuration of network infrastructure, including cabling, switches/hubs and configuration of servers and workstations.
     
  • Setting up and configuration of firewalls, anti-virus and remote or inter-office access over VPN.
     
  • Notebook hard drive encryption for complete data security. 

 

Key Features

Server management
Database monitoring
Daily data backups
IT support
On-site support for scanners, laser and ink jet printers
Application support for Microsoft Office
Network installation
Configuration of firewalls, anti-virus & remote access
Complete data security